The TCO Blueprint Programme
A structured 9-month, apprenticeship-style training for new and existing Treatment Coordinators working with your practice. Treatment Coordinators on the course will learn how to deliver excellent consultations and sales processes so more patients say ‘yes’ to your dentistry.
Your TCO will receive expert mentoring, structured training, online resources and ongoing guidance as they progress through six core development stages:
- TCO Audit
- Research
- Observation
- Supervised Practice
- Independent Practice
- Evaluation.
You can choose between:
Gold Service – Blended learning with 1‑1 mentoring, assignments, online resources and tutor support.
Platinum Service – Includes everything in the Gold Service PLUS an in‑practice training day with an expert Mentor.
Secure your place today and give your team the confidence to turn more aligner enquiries into treatment starts.
‘The TCO blueprint programme has been an amazing course which has helped me progress into how I am as a TCO now. The programme taught me how to communicate better with patients, how to understand different personality types and how to follow up patients successfully. Tracie helped me structure my consultations which has now resulted in my consultations conversion rate being a lot higher than it was before.’
Meet your host: Tracie Barnett
Tracie is an experienced Treatment Coordinator with over three decades of experience in dentistry.