3-Month Aligner Growth Programme
Per Practice
The 3-month Aligner Growth Programme is a full practice wide training system that fixes the gaps in your aligner sales journey.
This course is designed to improve processes and grow your team's confidence by providing a full aligner journey audit in addition to team training, monthly coaching, practical tools/materials and more.
Perfect for practice owners wanting higher aligner numbers, practice managers who crave better systems and support, teams who feel unsure discussing fees or treatment plans, and practices that get enquiries but aren’t happy with their conversion rates.
What is included?
- Full journey audit - a complete review of your aligner process from first enquiry to treatment completion
- Team training - either 1 x full‑day or 2 x half‑day sessions for all staff (front‑of‑house, admin and clinical)
- Monthly coaching - 3 x coaching calls to keep your team supported and on track (60-90 mins)
- Practical tools - scripts, follow‑up trackers, consultation documents and more to make implementation easy
- Optional further training to help maintain momentum and support growth.
What can you expect to achieve?
Every practice is different, but typical results include:
- Higher aligner treatment acceptance rates
- Better quality enquiries (patients who are ready, informed, and aligned with treatment plans)
- Fewer patient “drop-outs” between enquiry, consultation and treatment
- A confident, well-coordinated team that knows exactly how to guide patients through a smooth aligner journey
Together, we’ll set realistic targets and roadmap a path to growth based on your starting point.
What we work on together?
Aligner Audit Journey
We review your full process from first enquiry to treatment completion, including:
- How enquiries are handled on the phone and at reception
- How treatment options and fees are explained to patients
- What follow-up happens after consultations
- You receive clear, simple recommendations and actions you can implement immediately.
Team Training
We help your whole team gain the confidence and skills to guide patients through the aligner pathway:
- Front-of-house & reception staff: handling enquiries, booking, fee discussions
- Clinicians & treatment coordinators: discussing treatment options and suitability in simple patient-friendly language
- Role-play, scripts and real-world scenarios to build confidence (online or in-practice depending on your package).
Ongoing Coaching & Support
One training session doesn’t guarantee lasting change, so this programme includes follow-up support to:
- Monitor your aligner enquiries and conversions
- Adjust scripts, processes, and follow-up procedures as needed
- Provide ongoing support for your treatment coordinators or practice leads
- Offer tools and templates (scripts, trackers, follow-up sequences) to embed the new process into your everyday workflow.
Who is this course for?
Perfect for practice owners wanting higher aligner numbers, practice managers who need better systems and support, teams who feel unsure discussing fees or treatment plans, and practices that get enquiries but don’t convert enough to active cases.
The TCO blueprint programme has been an amazing course which has
helped me progress into how I am as a TCO now. The programme
taught me how to communicate better with patients, how to understand
different personality types and how to follow up patients successfully.
Tracie helped me structure my consultations which has now resulted in
my consultations conversion rate being a lot higher than it was before.